ou66 Privacy Policy
ou66 protects your personal information with a strict security system. This policy sets out exactly what data is collected and how it is used.
1 Introduction and Commitment
ou66 is fully committed to protecting the personal information of Myanmar players. This Privacy Policy explains what data is collected when you use the ou66 platform, how it is used, who it is shared with, and the rights you have over your own data.
By continuing to use the ou66 website or mobile platform, you agree to follow the terms set out in this policy. If you disagree with any part of the policy, please contact our customer support team.
2 Types of Data We Collect
Personal Information
Information you provide when opening an account:
- Full name (first and last name)
- Date of birth (for 21+ age verification)
- Email address
- Mobile phone number
- Payment data (KBZPay, Wave Money, AYA Pay, CB Pay, bank account number)
Gaming Activity Data
Data automatically collected when you play on the platform:
- Games played and session history
- Deposit and withdrawal records
- Bonus request and usage records
- Betting decision and play pattern analysis data
Technical data
Technical data collected when you access the website or mobile app:
- IP address
- Browser type and version
- Device identifier (Device ID)
- Login time records (Myanmar Standard Time)
- Cookies and session data
Communication data
Data received when you contact customer support:
- Live chat records
- Email correspondence records
- Customer complaints and resolution records
3 How is your data used
ou66 uses the collected data only for the following purposes:
- To provide account services — processing deposits, withdrawals, and bonuses
- To verify that the player is 21+
- To prevent fraud and carry out security checks on financial matters
- To provide more effective assistance through 24/7 customer support
- To deliver services that match the player's VIP level
- To implement responsible gambling policies
- To improve the platform and resolve technical issues
- If you agree, to notify you about ou66 promotions and new services
What we do not do with your data
ou66 will never use your data for the following purposes:
- Selling to third-party companies for advertising purposes
- Sharing with third parties unrelated to gaming
- Carrying out activities unrelated to ou66's services
4 Data sharing and disclosure
ou66 does not sell, rent, or trade your personal information to external organisations. It is shared only on a limited basis with service providers that support our operations:
- Payment service providers — KBZPay, Wave Money, AYA Pay, CB Pay, for processing bank transfers
- Game technology providers — to keep games running smoothly
- Fraud prevention services — to protect against financial fraud and account breaches
- Legal or financial regulatory authorities — when required by law
These third parties have signed agreements to protect data in accordance with ou66's instructions and are not permitted to use the data beyond ou66's stated purposes.
5 Data security measures
SSL encryption
All data transmissions are encrypted using SSL (Secure Socket Layer) technology to protect against third-party access.
Access control
Only authorised staff can access personal information, and every access is logged.
Data storage
Data is stored on secure servers with regular backups, and server security checks are carried out routinely.
ou66 puts in place as many technical and organisational measures as possible to protect players' data. However, it acknowledges that no method in the digital world can offer a 100% guarantee. You are responsible for keeping your account your own — never share your password with anyone.
6 Cookies Policy
The ou66 website uses Cookies. Cookies are small files stored in your browser that make using the website smoother.
Types of Cookies ou66 uses:
- Essential Cookies — Used to verify login, maintain sessions, and for security purposes. If these Cookies are turned off, the services will not work.
- Functional Cookies — Used to remember your language preference and other settings.
- Analytics Cookies — Used to understand website usage patterns and improve services through aggregated, non-personally identifiable analysis.
If you want to decline Cookies, you can turn them off in your browser settings. However, please note that disabling Essential Cookies may affect some features of the website.
7 Data Retention Period
ou66 retains data only for as long as the service is being provided and within the period required by legal obligations:
- Account Data — Deleted within 5 years after account closure, once legal requirements have expired
- Financial Records — For the period required for anti-money laundering compliance and financial monitoring regulations
- Customer Service Records — 1 year after the issue is resolved
- Technical Logs (Log Files) — 90 days
You may request deletion of your data by contacting [email protected]. Some data may not be deletable due to legal requirements, and if so, we will explain why.
8 Players' Rights
Right to Access
You have the right to ask what data ou66 holds about you.
Right to Rectification
If your personal information is incorrect, you can request that it be corrected.
Right to Erasure
Where there are no legal restrictions, you can request that your data be deleted.
Right to Object
You have the right to object to your data being used for advertising purposes.
Right to Data Portability
You have the right to receive your personal data in a readable format.
Right to Withdraw Consent
If you have previously given consent for data collection, you can withdraw it at any time.
To exercise these rights, contact [email protected]. You can also reach us via 24/7 Live Chat. ou66 will receive and handle your request accordingly.
9 21+ Protection
ou66 services are for adults aged 21 and above only. ou66 does not collect personal data from anyone under 21.
If it comes to our attention that someone under 21 is using ou66 services, the account will be closed immediately and the related data will be deleted. You can report such cases to [email protected].
10 Policy Changes
ou66 may review and update this Privacy Policy from time to time in line with service improvements, legal changes, or technology updates.
If changes are made:
- The updated date on this page will be changed
- For significant changes, you will be notified via an alert when you log in
- Continuing to use ou66 after changes have been made means you accept the new policy
If you do not agree with any changes, please contact [email protected] or use 24/7 Live Chat.
11 Contact ou66
If you have any questions about this Privacy Policy, you can reach ou66's customer support team through the following channels:
- 24/7 Live Chat — Contact us directly via the ou66 website
- Email [email protected]
ou66's customer support team is available 24 hours a day, 7 days a week on Myanmar Standard Time (UTC+6:30) and will respond in Burmese.